Frequently Asked Questions
Who is the artist?
Desiree Grumbles is the artist and founder of Haus Western. Inspired by a love of color, Texas Hill Country ranch life, and all things cowgirl. You can read more about Desiree and her work here.
What art mediums does Haus Western use? Are originals available for sale?
Haus Western features original digital mixed-media artwork created through a blend of traditional artistic techniques and modern creative technology.
My creative process combines drawing, painting, photography, digital compositing, and detailed retouching, using tools such as Photoshop, Procreate, Rebelle, and AI-assisted software. Each piece is shaped by my artistic vision, with an emphasis on color, texture, emotion, and storytelling.
Because my original artworks are created digitally, traditional physical originals are not available for sale. Instead, each piece is offered as a high-resolution digital download, unframed giclée print, framed giclée print, or gallery-wrapped canvas. All physical artwork is professionally produced using premium archival-quality materials.
How do digital downloads work?
Digital downloads are an easy way to enjoy Haus Western artwork anywhere in the world!
Each purchase includes six high-resolution, print-ready JPG files in sizes ranging from 8×10 to 30×40 inches.
Once your purchase is complete, you'll have immediate access to your files on the order confirmation page. You'll also receive an email with a download link.
Simply download your files and print at home or through your favorite professional printing service. For the best results, I recommend matte fine art paper.
Digital downloads are for personal use only. No physical artwork will be shipped.
Where do you ship, and how much is shipping?
Printed artwork currently ships within the continental United States, with free shipping on all physical art orders.
Live outside the U.S.? You can still enjoy Haus Western artwork! Simply choose the Digital Download option to receive high-resolution, print-ready files you can print locally.
How long will it take to receive my order?
For printed artwork, please allow 3–5 business days for production, followed by 2–7 business days for shipping, depending on your location. Each piece is made to order just for you!
Digital downloads are available immediately after purchase, with a download link provided on your order confirmation page and sent to your email.
How do I track my order?
For printed artwork, as soon as your order ships, you'll receive an email with tracking details so you can follow your artwork all the way home.
Digital downloads don't require shipping or tracking. Your files will be available immediately after checkout, and you'll also receive an email with your download link.
Do you offer custom or larger sizes?
Yes! For printed artwork, select pieces may be available in larger or custom sizes. If you're looking for something specific, just email me at howdy@hauswestern.com with your preferred dimensions and ZIP code, and I'll provide a custom quote.
For digital downloads, I also offer custom resizing! Just email me with your preferred dimensions, and I'll take care of the rest.
Please note: Shipping is free for standard-sized printed artwork. Shipping for custom-sized prints is quoted individually.
Do you take custom commissions?
Yes — we accept a limited number of custom commissions. For availability and pricing, please email howdy@hauswestern.com with your idea for a custom piece and any reference photos you’d like to share.
Custom commissions are created as original digital artworks and offered as high-quality fine art prints, along with the digital file for personal use. This allows for vibrant color, fine detail, and beautiful archival printing.
What is your return policy?
Because each piece is made to order, we do not accept returns or exchanges. However, if your order arrives damaged, simply email a photo of the damage to howdy@hauswestern.com, and we’ll send out a replacement — no stress.
Still have questions?
We’re always happy to help. Give us a holler at howdy@hauswestern.com.